Testing the Effectiveness of Performance Appraisals

Performance appraisal is one of the popular conceptsuses can be further explained with the help of the
among the multinational and local companies. Theexample of Nokia. Nokia has incorporated
concept has been defined by DeVries et al., (1981) asperformance appraisals in its compensation plans for
the process which allows firms to measure andits employees. The company has adopted the
consequently evaluate an employee's achievementsphilosophy of pay-for-performance and therefore
and behavior over a certain period of time. The basicmeasuring and gauging different performance
purpose of using performance appraisal techniquesindicators of each employee is essential to the
within an organization is to align the employee's effortscompany. Nokia is an innovative firm with a global
with the overall objective of the firm.There has been amatrix structure and a typical line management
widespread discussion within the academic circles asconfiguration at the country level. Therefore the
to how to define performance (Papers4you.com,performance appraisal system called 'Investing in
2006). Drawing upon Briscoe & Schuler (2004)People' has been designed as 360 degree feedback
performance can be viewed as a combination ofand electronic briefing sessions (Pollitt, 2004), which are
several variables, such as motivation, ability, workingperfectly aligned with the structure and overall aim of
conditions and expectations. It has been establishedthe company.It can be concluded from the discussion
that there are certain factors that affect employees'that valuable organizational objectives are served with
performance more than others. These factors,the help of performance appraisals and organizations
according to Dowling et al (1999) include theshould use the technique by aligning the performance
compensation package; the nature of task; supportparameters with their overall mission and
from higher management; the working environmentvision.References:Briscoe, D. & Schuler, R. (2004),
and the overall corporate culture.There are many"International Human Resource Management" 2nd Ed.,
advantages mentioned in the literature regarding theRoutledgeDowling et al (1999), "International Human
use of performance appraisals within an organizationResource Management - Managing People in a
(Papers4you.com, 2006). It has been suggested that itMultinational Context" 3rd Ed., International Thomson
improves the communication between the higher toPublishingDeVries, D.L., Morrison, A.M., Shullman, S.L.,
lower level management; identify areas ofGerlach, M.L. (1981), "Performance Appraisal On The
improvement; show employees training needs; help inLine, Center for Creative Leadership", Greensboro,
promotion, retention and termination decisions; andNCFletcher, C. (1992), "Performance management: its
means of managerial control (Fletcher, 1992). In ordernature and research base", in Developing a
to take full advantage of the performance appraisals,Performance-oriented Culture (Eds), Association for
the goal in designing such systems should beManagement Education and DevelopmentPollitt, D.
congruent to the overall aim and vision of the(2004), "Nokia Connects HR Policy with Company
company. For instance, it is evident that there is aSuccess", Human Resource Management International
direct correlation between the performance ofDigest, Vol. 12 No. 6, p30-32Papers For You (2006) "P
employees and their rewards as businesses do seekHR/244. Performance appraisal and 360 degree
creation of wealth as their primary goal. Therefore oneassessment", Available from For You (2006) P/HR
of the increasingly adopted uses of performance208. Performance appraisal and employee feedback",
appraisals is to motivate employees to perform betterAvailable from [21/06/2006]Copyright 2006 Verena
by linking it with reward packages.The concept and itsVeneeva.