What is human resource management?

Human Resource Management (HRM) is both anThe debate regarding "human resources" versus
academic theory and a business practice. It is basedhuman capital thus in many ways echoes the debate
on the notion that employees are firstly human, andregarding natural resources versus natural capital.
secondly should NOT be treated as a basic businessOver time the United Nations have come to more
resource. HRM is also seen as an understanding of thegenerally support the developing nations' point of view,
human aspect of a company and its strategicand have requested significant offsetting "foreign aid"
importance. HRM is seen as moving on from a simplecontributions so that a developing nation losing human
"personnel" approach (or was supposed to) because itcapital does not lose the capacity to continue to train
is preventative of potential problems, and secondly itnew people in trades, professions, and the arts.
should be a major aspect of the company philosophy,An extreme version of this view is that historical
in which all managers and employees are championsinequities such as African slavery must be
of HRM-based policies and philosophy.compensated by current developed nations, which
Human resources has at least two meaningsbenefitted from stolen "human resources" as they
depending on context. The original usage derives fromwere developing. This is an extremely controversial
political economy and economics, where it wasview, but it echoes the general theme of converting
traditionally called labor, one of three factors ofhuman capital to "human resources" and thus greatly
production. The more common usage withindiminishing its value to the host society, i.e. "Africa", as it
corporations and businesses refers to the individualsis put to narrow imitative use as "labor" in the using
within the firm, and to the portion of the firm'ssociety.
organization that deals with hiring, firing, training, andIn the very narrow context of corporate "human
other personnel issues. This article will address bothresources", there is a contrasting pull to reflect and
definitions.require workplace diversity that echoes the diversity of
Modern analysis emphasizes that human beings area global customer base. Foreign language and culture
not predictable commodity "resources" with definitionsskills, ingenuity, humor, and careful listening, are
totally controlled by contract, but are creative andexamples of traits that such programs typically require.
social beings that make contributions beyond "labor" toIt would appear that these evidence a general shift to
a society and to civilization. The broad term humanthe human capital point of view, and an
capital has evolved to contain the complexity of thisacknowledgement that human beings do contribute
term, and in macro-economics the term "firm-specificmuch more to a productive enterprise than "work":
human capital" has evolved to represent the originalthey bring their character, their ethics, their creativity,
meaning of term "human resources".their social connections, and in some cases even their
Advocating the central role of "human resources" orpets and children, and alter the character of a
human capital in enterprises and societies has been aworkplace. The term corporate culture is used to
traditional role of socialist parties, who claim that valuecharacterize such processes.
is primarily created by their activity, and accordinglyThe traditional but extremely narrow context of hiring,
justify a larger claim of profits or relief from thesefiring, and job description is considered a 20th century
enterprises or societies. Critics say this is just aanachronism. Most corporate organizations that
bargaining tactic which grew out of various practicescompete in the modern global economy have adopted
of medieval European guilds into the modern tradea view of human capital that mirrors the modern
union and collective bargaining unit.consensus as above. Some of these, in turn,
A contrary view, common to capitalist parties, is that itdeprecate the term "human resources" as useless.
is the infrastructural capital and (what they call)As the term refers to predictable exploitations of
intellectual capital owned and fused by "management"human capital in one context or another, it can still be
that provides most value in financial capital terms. Thissaid to apply to manual labor, mass agriculture, low skill
likewise justifies a bargaining position and a general"McJobs" in service industries, military and other work
view that "human resources" are interchangeable. Thethat has clear job descriptions, and which generally do
unicist approach defines the integration of humans andnot encourage creative or social contributions.
business as a sole unified field.In general the abstractions of macro-economics treat it
A significant sign of consensus on this latter point is thethis way - as it characterizes no mechanisms to
ISO 9000 series of standards which requires a "jobrepresent choice or ingenuity. So one interpretation is
description" of every participant in a productivethat "firm-specific human capital" as defined in
enterprise. In general, heavily unionized nations such asmacro-economics is the modern and correct definition
France and Germany have adopted and encouragedof "human resources" - and that this is inadequate to
such descriptions especially within trade unions. Onerepresent the contributions of "human resources" in
view of this trend is that a strong social consensus onany modern theory of political economy.
political economy and a good social welfare systemThough human resources have been part of business
facilitates labor mobility and tends to make the entireand organizations since the first days of agriculture, the
economy more productive, as labor can move frommodern concept of human resources began in
one enterprise to another with little controversy orreaction to the efficiency focus of Taylorism in the
difficulty in adapting.early 1900s. By 1920, psychologists and employment
An important controversy regarding labor mobilityexperts in the United States started the human
illustrates the broader philosophical issue with usage ofrelations movement, which viewed workers in terms of
the phrase "human resources": governments oftheir psychology and fit with companies, rather than as
developing nations often regard developed nations thatinterchangeable parts. This movement grew
encourage immigration or "guest workers" asthroughout the middle of the 20th century, placing
appropriating human capital that is rightfully part of theemphasis on how leadership, cohesion, and loyalty
developing nation and required to further its growth asplayed important roles in organizational success.
a civilization. They argue that this appropriation is similarAlthough this view was increasingly challenged by
to colonial commodity fiat wherein a colonizingmore quantitatively rigorous and less "soft"
European power would define an arbitrary price formanagement techniques in the 1960s and beyond,
natural resources, extracting which diminished nationalhuman resources had gained a permanent role within
natural capital.the firm.