| JEA has delivered impressive successes over the | | | | But JEA's biggest success, and the one underlying the |
| past several years. Better management has kept | | | | rest of its achievements, is the stunning reinvention of |
| costs down and rates low, and an ongoing focus on | | | | the company as an industry-leading customerfocused |
| workplace safety has reduced the number of | | | | organization. JEA's steady and impressive gains in |
| OSHA-recordable incidents over the past four years | | | | customer satisfaction ratings are well-documented by |
| by 69.5%. In addition, JEA's Northside Generating | | | | multiple measurements, including results from regular |
| Station has earned national awards and the Buckman | | | | surveys conducted by independent auditors J.D. |
| WasteWater Treatment Plant received the | | | | Powers and the American Customer Satisfaction |
| Operations and Maintenance Excellence Award from | | | | Index (ACSI). |
| the EPA. | | | | Read more... |