| JEA has delivered impressive successes over | | | | underlying the rest of its achievements, is |
| the past several years. Better management has | | | | the stunning reinvention of the company as an |
| kept costs down and rates low, and an ongoing | | | | industry-leading customerfocused |
| focus on workplace safety has reduced the | | | | organization. JEA's steady and impressive |
| number of OSHA-recordable incidents over the | | | | gains in customer satisfaction ratings are |
| past four years by 69.5%. In addition, JEA's | | | | well-documented by multiple measurements, |
| Northside Generating Station has earned | | | | including results from regular surveys |
| national awards and the Buckman WasteWater | | | | conducted by independent auditors J.D. Powers |
| Treatment Plant received the Operations and | | | | and the American Customer Satisfaction Index |
| Maintenance Excellence Award from the EPA. | | | | (ACSI). |
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| But JEA's biggest success, and the one | | | | Read more... |