| Organizations around the world has been | | | | be more creative and efficient in problem |
| realizing the cultural diversity within | | | | solving as compared to homogenous group |
| organization is not a negative aspect, rather | | | | |
| can facilitate organizational stalk for glory | | | | Ability to manage cultural diversity |
| (Papers4you.com, 2006). However it is not an | | | | increases adaptability and flexibility of an |
| easy task to manage employees with different | | | | organization to environmental changes. |
| cultural backgrounds. Nevertheless there are | | | | |
| many policy guidelines that can make task | | | | Many organizational examples can be taken in |
| easy. | | | | this regard. In Australia, for instance, |
| | | | Hotel Nikko in Sydney has unique edge that |
| On a broader perspective, cultural diversity | | | | staff members in direct guest contact areas |
| can be manage through communicating (creating | | | | speak a total of 34 different languages. |
| awareness among all employees about diverse | | | | Similarly Qantas Flight Catering has |
| values of peers through communication), | | | | sixty-six nationalities on staff, with |
| cultivating ( facilitating acknowledgement, | | | | various overseas-born chefs. So dedicated |
| support and encouragement of any employee' | | | | diverse 'ethnic' kitchens gave Qantas a huge |
| success by all other workers), and | | | | competitive edge that offers food based on |
| capitalizing (linking diversity to every | | | | customer's ethnic taste and requirements. |
| business process and strategy such as | | | | Moreover Don's Smallgoods through literacy, |
| succession planning, reengineering, employee | | | | language and cultural trainings increased |
| development, performance management and | | | | cross-cultural communication and increased |
| review, and reward systems) strategies ( | | | | profits while lowering costs at the same |
| Cascio, 1995). | | | | time. Similarly The Cheesecake Factory had |
| | | | put special effort to understand Japanese |
| There are many different innovative ways that | | | | quality and packaging culture as Asian |
| organizations have adopted to manage | | | | employees assist management to understand |
| diversity. For instance Tabra Incorporation, | | | | Asian tastes so that they can target exports |
| a small manufacturer of jewellery and | | | | to Asia (Nankervis et al, 2002) |
| accessories in California comprised of modest | | | | |
| workforce is composition of Third World | | | | Hence the discussion suggests that it is |
| immigrants from Cambodia, China, El Salvador, | | | | imperative to realize that cultural diversity |
| Ethiopia, India, Laos, Mexico, Thailand, | | | | should be taken as a tool for better |
| Tibet Vietnam and other nations. To | | | | organizational progress rather than a |
| acknowledge importance of their cultural | | | | managerial problem and if effectively |
| association, at least 10-12 different flags | | | | managed, it can be a key to gain competitive |
| are always hanged from the ceiling of its | | | | edge and success |
| main production facility which represents the | | | | |
| countries of origin of the employees. The | | | | References |
| owner's view point is 'I would like for this | | | | |
| to be a little United Nations everybody | | | | Bhatia, S., K., & Chaudary, P., ( |
| getting along and appreciating each other's | | | | 2003),'Managing Cultural Diversity in |
| culture instead of just tolerating it'. | | | | Globalization- Key to Business Success of |
| (Bhatia & Chaudary, 2003) | | | | Global Managers- Insights and Strategies', |
| | | | New Delhi: Deep & Deep Publication Pvt Ltd |
| If cultural diversity can be managed | | | | |
| effectively, there is a potential to use | | | | Cascio, W., F., (1995), 'Managing Human |
| diverse workforce for organizational | | | | Resources' International Edition, US: McGraw |
| benefits. Cox and Balke (1991) asserts that | | | | Hill. |
| multi-culturism is directly linked to | | | | |
| organizational success as | | | | Cox, T. H., & Balke, S., (1991), 'Managing |
| | | | Cultural Diversity: Implications for |
| Effectively managed multi culture companies | | | | Organizational Competitiveness' Academy of |
| have cost effective competitive edge | | | | Management Executive, Vol 5, Issue 3, August |
| | | | 1991 |
| It helps in promoting minority friendly | | | | |
| reputation among prospective employees | | | | Nankervis, A. Compton, R., & Baird, M., |
| | | | (2002) 'Strategic Human Resource Management'. |
| Diverse cultural corporations help to get | | | | 4th Edition. Victoria: Nelson Australia Pty |
| better customers which has a variety of | | | | Limited |
| people | | | | |
| | | | Papers For You (2006) "P/HR/188. |
| Diverse group of employees are perceived to | | | | |