| Organizations around the world has been realizing the | | | | Diverse group of employees are perceived to be |
| cultural diversity within organization is not a negative | | | | more creative and efficient in problem solving as |
| aspect, rather can facilitate organizational stalk for | | | | compared to homogenous group |
| glory (Papers4you.com, 2006). However it is not an | | | | Ability to manage cultural diversity increases |
| easy task to manage employees with different cultural | | | | adaptability and flexibility of an organization to |
| backgrounds. Nevertheless there are many policy | | | | environmental changes. |
| guidelines that can make task easy. | | | | Many organizational examples can be taken in this |
| On a broader perspective, cultural diversity can be | | | | regard. In Australia, for instance, Hotel Nikko in Sydney |
| manage through communicating (creating awareness | | | | has unique edge that staff members in direct guest |
| among all employees about diverse values of peers | | | | contact areas speak a total of 34 different languages. |
| through communication), cultivating ( facilitating | | | | Similarly Qantas Flight Catering has sixty-six |
| acknowledgement, support and encouragement of any | | | | nationalities on staff, with various overseas-born chefs. |
| employee' success by all other workers), and | | | | So dedicated diverse 'ethnic' kitchens gave Qantas a |
| capitalizing (linking diversity to every business process | | | | huge competitive edge that offers food based on |
| and strategy such as succession planning, | | | | customer's ethnic taste and requirements. Moreover |
| reengineering, employee development, performance | | | | Don's Smallgoods through literacy, language and |
| management and review, and reward systems) | | | | cultural trainings increased cross-cultural communication |
| strategies ( Cascio, 1995). | | | | and increased profits while lowering costs at the same |
| There are many different innovative ways that | | | | time. Similarly The Cheesecake Factory had put |
| organizations have adopted to manage diversity. For | | | | special effort to understand Japanese quality and |
| instance Tabra Incorporation, a small manufacturer of | | | | packaging culture as Asian employees assist |
| jewellery and accessories in California comprised of | | | | management to understand Asian tastes so that they |
| modest workforce is composition of Third World | | | | can target exports to Asia (Nankervis et al, 2002) |
| immigrants from Cambodia, China, El Salvador, Ethiopia, | | | | Hence the discussion suggests that it is imperative to |
| India, Laos, Mexico, Thailand, Tibet Vietnam and other | | | | realize that cultural diversity should be taken as a tool |
| nations. To acknowledge importance of their cultural | | | | for better organizational progress rather than a |
| association, at least 10-12 different flags are always | | | | managerial problem and if effectively managed, it can |
| hanged from the ceiling of its main production facility | | | | be a key to gain competitive edge and success |
| which represents the countries of origin of the | | | | References |
| employees. The owner's view point is 'I would like for | | | | Bhatia, S., K., & Chaudary, P., ( 2003),'Managing Cultural |
| this to be a little United Nations everybody getting | | | | Diversity in Globalization- Key to Business Success of |
| along and appreciating each other's culture instead of | | | | Global Managers- Insights and Strategies', New Delhi: |
| just tolerating it'. (Bhatia & Chaudary, 2003) | | | | Deep & Deep Publication Pvt Ltd |
| If cultural diversity can be managed effectively, there is | | | | Cascio, W., F., (1995), 'Managing Human Resources' |
| a potential to use diverse workforce for organizational | | | | International Edition, US: McGraw Hill. |
| benefits. Cox and Balke (1991) asserts that | | | | Cox, T. H., & Balke, S., (1991), 'Managing Cultural |
| multi-culturism is directly linked to organizational | | | | Diversity: Implications for Organizational |
| success as | | | | Competitiveness' Academy of Management |
| Effectively managed multi culture companies have | | | | Executive, Vol 5, Issue 3, August 1991 |
| cost effective competitive edge | | | | Nankervis, A. Compton, R., & Baird, M., (2002) 'Strategic |
| It helps in promoting minority friendly reputation among | | | | Human Resource Management'. 4th Edition. Victoria: |
| prospective employees | | | | Nelson Australia Pty Limited |
| Diverse cultural corporations help to get better | | | | Papers For You (2006) "P/HR/188. |
| customers which has a variety of people | | | | |