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Testing the effectiveness of Performance Appraisals

Performance appraisal is one of the perform better by linking it with reward
popular concepts among the multinational packages.
and local companies. The concept has been The concept and its uses can be further
defined by DeVries et al., (1981) as the explained with the help of the example of
process which allows firms to measure and Nokia. Nokia has incorporated performance
consequently evaluate an employee's appraisals in its compensation plans for
achievements and behavior over a certain its employees. The company has adopted
period of time. The basic purpose of the philosophy of pay-for-performance and
using performance appraisal techniques therefore measuring and gauging different
within an organization is to align the performance indicators of each employee
employee's efforts with the overall is essential to the company. Nokia is an
objective of the firm. innovative firm with a global matrix
There has been a widespread discussion structure and a typical line management
within the academic circles as to how to configuration at the country level.
define performance (Papers4you.com, Therefore the performance appraisal
2006). Drawing upon Briscoe & Schuler system called 'Investing in People' has
(2004) performance can be viewed as a been designed as 360 degree feedback and
combination of several variables, such as electronic briefing sessions (Pollitt,
motivation, ability, working conditions 2004), which are perfectly aligned with
and expectations. It has been established the structure and overall aim of the
that there are certain factors that company.
affect employees' performance more than It can be concluded from the discussion
others. These factors, according to that valuable organizational objectives
Dowling et al (1999) include the are served with the help of performance
compensation package; the nature of task; appraisals and organizations should use
support from higher management; the the technique by aligning the performance
working environment and the overall parameters with their overall mission and
corporate culture. vision.
There are many advantages mentioned in References:
the literature regarding the use of Briscoe, D. & Schuler, R. (2004),
performance appraisals within an "International Human Resource Management"
organization (Papers4you.com, 2006). It 2nd Ed., Routledge
has been suggested that it improves the Dowling et al (1999), "International
communication between the higher to lower Human Resource Management - Managing
level management; identify areas of People in a Multinational Context" 3rd
improvement; show employees training Ed., International Thomson Publishing
needs; help in promotion, retention and DeVries, D.L., Morrison, A.M., Shullman,
termination decisions; and means of S.L., Gerlach, M.L. (1981), "Performance
managerial control (Fletcher, 1992). In Appraisal On The Line, Center for
order to take full advantage of the Creative Leadership", Greensboro, NC
performance appraisals, the goal in Fletcher, C. (1992), "Performance
designing such systems should be management: its nature and research
congruent to the overall aim and vision base", in Developing a
of the company. For instance, it is Performance-oriented Culture (Eds),
evident that there is a direct Association for Management Education and
correlation between the performance of Development
employees and their rewards as businesses Pollitt, D. (2004), "Nokia Connects HR
do seek creation of wealth as their Policy with Company Success", Human
primary goal. Therefore one of the Resource Management International Digest,
increasingly adopted uses of performance Vol. 12 No. 6, p30-32
appraisals is to motivate employees to Papers For You (2006) "P/HR/244.




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