| Post Globalisation, HR Departments across the globe | | | | and employee relations management, employee |
| claim that they are the very foundation and only | | | | engagement are highly effective and productive. |
| facilitators of businesses flourishing never before on | | | | What is 'peace of mind' to employees?i) Regular |
| the earth. | | | | disbursement of salaries without fail in coordination with |
| Today, recession stuck corporate world is treating their | | | | Finance Department and Management.ii) Regular |
| assets i.e. Human Resources, People, Employees as | | | | appraisal of performance from time to timeiii) Rewards |
| just like dust and shooing away from the offices with | | | | and Recognition Policies to motivate employeesiv) |
| pink slips, which situation was never expected by any | | | | Celebrating life taking advantage of occasions such as |
| great Economist in the world. Almost, every Economist | | | | Birthdays, Marriage Anniversaries and identifying |
| stopped giving their valuable opinions on the recession | | | | achievers who regularly enhance their skills to enhance |
| and economic down turn across the globe. Many | | | | their position in the Company.v) Proactive and positive |
| global banks, Companies declared bankruptcy and | | | | behavioural patterns of HR will always empower |
| most glamorous CEOs are declared as worst CEO in | | | | people to speak out their mindset without any mental |
| the wake of the performance of their banks and | | | | blocks |
| companies. | | | | Then what is peace of mind to Management? |
| Then, what is the reason for this phenomenon? Who | | | | Companies are always confused about the roles and |
| is responsible for this unexpected 9/11 twin towers kind | | | | responsibilities of Human Resources Department. HR is |
| of crumble of the economy? What is the responsibility | | | | not productive and it will not produce any material to |
| of HR Departments in this kind of casualties of | | | | show physically to impress Management. |
| Companies? How far HR departments can avoid this | | | | HR's role is like Lord Vishnu, who is one among the |
| kind of drastic failure of system? They have publicized | | | | Trinity of Gods in Hindu Mythology. Among the Trinity |
| their companies as ideal and certified by every quality | | | | of Gods Lord Brahma is the Creator, Lord Vishnu is |
| organization with regard to Corporate Governance, | | | | the Sustainer and Lord Shiva is the Destroyer. |
| People Management and Financial Management. | | | | Lord Vishnu always protects the world from |
| HR is just a support function in any Company and it is | | | | Raakshas i.e. Demons. Whenever, evil is flared up in |
| the only function which gains confidence of the people | | | | the Society, Lord Vishnu rescues the righteous people |
| and Management through the functioning style of the | | | | and removes bad people. In the same way, HR |
| Head of the department. | | | | department will remove 'the rotten apples' from the |
| How HR has to support the Management in this kind | | | | 'basket of organisation' to help productive people to |
| of situation? | | | | become more proactive and result oriented and also |
| The following action plan of HR will be effective while | | | | to send a message that non-performers and |
| managing employee relations and acting as bridge | | | | disturbance creators will not be tolerated. |
| between employees and Management.o HR has to be | | | | Lord Vishnu is the God of Sustenance. He will always |
| proactiveo HR has to break the ice across the | | | | strive to give peace of mind to the people to sustain |
| organizationo HR has to mingle with people without | | | | the development by managing, engaging and |
| any inhibitionso HR has to be outspokeno HR has to | | | | enhancing the knowledge of people from time to time. |
| do Management by Wandering Around (MBWA)o HR | | | | If the HR department is not a position to make the |
| Audit must be done periodically at least once in three | | | | people feel the importance of their activities, it cannot |
| monthso All kinds of steps must be taken for regular | | | | garner the support of the Management. Every decision |
| disbursement of pay and allowanceso Employees | | | | with regard to people management must go through |
| must be monitored to settle all financial dealings with | | | | the HR department to the people. If Management |
| the department immediately after returning from official | | | | ignores the support of HR department and does not |
| tours and dutieso HR must function in such a manner | | | | support HR Department, it will be sending wrong |
| to make the management understand the importance | | | | signals to the employees and they will be mismanaged |
| of Human Resources Departmento HR should always | | | | for no fault of theirs. HR must gain respect from the |
| maintain proactive communication channels but not | | | | Management and must be respected by one and all |
| provocative communications styleso HR must be | | | | and also Management for its solid support to manage |
| always assertive and not aggressiveo HR must | | | | and enhance businesses without any kind of |
| always inculcate productive interpersonal relations to | | | | disturbance or obstruction. |
| mange team spirito HR has to bring new knowledge to | | | | No organization can sustain the development, if it |
| the Company to make the Management understand | | | | cannot respect the support of HR department with |
| the importance of training and development of all | | | | mutual cooperation, motivation and admiration required |
| functions viz general management, Governance | | | | from time to time. |
| policies, financial management, sales and marketing | | | | In any organization HR must be treated as Omniscient, |
| management.o HR has to take up the challenge of | | | | Omnipresent and Omnipotent for long life of the |
| transforming Managers into Leaderso HR has to strive | | | | organization and to attract the loyalty of the people. |
| to maintain emotional balance across the organization, | | | | No Organisation will survive without the support of HR |
| enhance emotional intelligence and manage emotional | | | | Department. And no HR department will survive |
| quotient to create more result oriented and productive | | | | without the support of the Management. They must |
| atmosphere | | | | have mutual respect, love, affection and admiration like |
| So, if HR cannot perform the above duties effectively, | | | | Husband and Wife. |
| what will happen? Human Resources Department will | | | | If this cannot be done effectively, Human Resources |
| become Humour Resources Department in the eyes | | | | Department will become Humour Resources |
| of Employees as well as Management. | | | | Department in the eyes of Management and |
| If the Company is declaring quarterly results without | | | | Employees. It will become ineffective which may lead |
| any problem and profit after tax (PAT) is increasing | | | | to indiscipline among the employees and finally collapse |
| every financial year, that means HR Department is | | | | of the organization. |
| working effectively giving 'peace of mind' to its people | | | | |