Ten Steps to Making a Wise Human Resource Software Selection Decision

This HRIS Software or HRMS software selection4. How much can you spend?
advice is based on my experience of more than 15Now that you have improved your HRIS knowledge
years within the HR software industry. I have seenand you have a detailed list of your needs, you need
hundreds, if not thousands, of companies during thatto determine how much you can spend before
time do a good job and unfortunately, many who did adeciding which applications you want to evaluate.
poor job with this process. You certainly don't want toHow much you can spend can be a little tricky
go through the process a year or two down the roadbecause of the various pricing options vendors offer.
again because you ended up making the wrongHosted solutions will offer their applications at so much
selection. That type of thing is what's called a careerper employee per month. The advantage is that over
limiting move.the short term, your up front investment is going to be
Ten step plan for HRIS Software Selectionfar lower with these applications than purchasing an
1. Improve your HRIS software knowledgeapplication, where the investment is largely made on
2. Determine your Needsthe front end. Even with purchase options, you might
3. Create a detailed HRIS software needs andlook at a lease to own contract where you pay for
requirements spreadsheetthe software over a five year time frame and you
4. How much can you spend?own it at the end of the contract.
5. Pick a handful of HRIS software systems to5. Pick a handful of systems to evaluate
evaluateThe first thing to do is find the short list that seems to
6. Demo advicemeet your needs. Perform a few searches and you
7. Research the short listwill find a hand full of sites that list a number of HRIS
8. Determine the implementation scopesystems on their sites. Some even offer the capability
9. Make the decisionof filtering the products by options or features.
10. Getting approvalThe hard part is figuring out which systems not only
1. Improve your HRIS software Knowledgemeet your needs but also match your budget. In a
Before you can determine your needs, budget, orperfect world, buying HRIS software would be like
anything, you have to understand what the overallbuying a car. With a car you can go to a web site,
capabilities, features, and options are of the varioustype the kind of car you want, the price range, and
HRIS software applications. There are a number ofyou get a list. This is, unfortunately, not the case with
ways you can educate yourself on these capabilities.HRIS software. The less expensive systems will gladly
One is to look up articles, such as this one. There areprovide their prices. The more expensive systems are,
tremendous online resources and articles created onin general, going to expect you to run through the
this exact subject. There are also a number of siteswhole dog and pony show before providing the prices.
that show a number of HRIS software applicationsThe sales people for those companies, while they
and provide helpful information for your education, asmight not offer the prices up front if you call and tell
well.them what your max budget is, will at least tell you if
2. Determine your needsthat is possible or not. At the end of this process, you
Everything you read about buying HRIS software isshould have your list scaled down to four or five
going to say exactly the same thing. Telling you tosystems of which you will want to see a demo.
determine your needs is nothing new. The concept is6. Demo advice
used so often it is almost considered a cliché. TheWith each demo, have your spreadsheet in hand and
point of this section is to tell you what this statementmake sure that each need or requirement you have
means and why this step is extremely important whenidentified is shown during the demo. With your score
starting your search for HRIS software.spreadsheet in hand, provide a score for each need.
There are currently hundreds, if not thousands, of HRThis step is actually pretty easy because you did your
software providers doing business in North America.homework up front.
There are numerous vendors who list themselves as7. Research the short list
either an HRIS vendor or as an HRMS vendor. ThereAfter reviewing the four or five products, you will likely
might be as many as 100 of these companies. Whencut this list in half. From here, do a little research on
creating your needs and requirements for either HRISeach company. Ask for references, see how long the
Software or HRMS software, you need to think ofcompany has been in business, and how many installs
your job as narrowing this list from 100 vendors downthey have. To receive unbiased opinions, hit the SHRM
to 10 or fewer.technology boards and post a message asking if
I have reviewed a large number of these HRISanyone else has used the product and see what their
systems. In my opinion, these vendors offer 60% ofopinion is. Add scores, the prices, years in business,
the same functionality. So if you approach 100 ofand the number of installs to your spreadsheet.
these companies and state that your requirements are8. Determine the implementation scope
to have a system that tracks job history, performanceYou will know exactly what you are paying for the
review dates, birthday report, turnover reports andsoftware, service and/support. Some companies may
other reporting capabilities most, if not all, of thesefix cost the implementation costs. Others will provide
applications will show you the same capability. Thisan estimate of time to complete the work and training.
would be like looking for a house and telling the realtorIn either case, if the scope of the project is not
that you need any number of bedrooms, any squaredetermined in detail before the project begins, this is
footage, and in any neighbor hood.where you are going to go over budget. Make sure
When creating your needs and requirements, look at ityou receive an implementation quote that shows hours
from the perspective that if you were to design anfor each phase of the project. Look it over and make
HRIS software application what would you include insure that each of your needs is met with the process.
the software. Exactly what reports do you need, what9. Make the decision
data do you need to track, how would you populateLooking over your spreadsheet is the easiest step in
the database fields, and would you need to interfacethe entire process. By now, you have likely narrowed
with any of your other software applications?your list to two or three systems and there is no
In this process of determining your needs andconfusion because the best solution is scored the
requirements, make sure to also confer with otherhighest on your spreadsheet. Of course price,
departments who might end up utilizing portions of yourreferences, and your company research will play a
HRIS product, as well.part, as well. Congratulations on a successful search!
3. Create a detailed HRIS software needs and10. Getting approval
requirements spreadsheetSadly, many companies view HR as a cost center. As
You will likely look at a number of systems and, likea cost center, it can be difficult to get approval for a
looking for a house, eventually you are going to forgetsystem that may benefit a single department. This is
which system did what and offered what advantages.part of the reason, under determining your needs, I
I recommend creating a detailed spreadsheet to assistrecommended involving other departments. Determine
with this process. Down the left side, list your needswhat the company objectives are and try to tie your
and across the top, list each vendor. If you want tocase for HRIS software to these objectives. A
offer more detail, you might end up reviewing eachsystem that benefits the entire organization makes a
HRIS application to score each product.stronger case for need.