Six Sigma Projects in the Human Resources Department

The Human Resource department is suited in twodiscrimination and harassment by way of monitoring
ways for Six Sigma projects. One is implementation ofand compliance audit, systems for improved
a project in the HR activities, and the second is thecommunication among employees and executives and
involvement of the HR department in carrying outDFSS process design for termination and dismissal.
some of the activities in the execution of Six SigmaThere could be projects aimed at overall organizational
project at the organizational level.development with regards to the career and
It has to be understood that though HR is not a hugesuccession planning, leadership issue, change
department of the organization, it has a huge effect onmanagement, workplace planning and organization,
every organization. Human resource is human capitalperformance improvement and communication
and has to be considered for good returns onprograms.
investment. The processes have a major impact onStaffing, Training and Retention
the employee's efforts for delivering services orOne basic responsibility of the HR department is
product.staffing, background checks, selection and training and
They can handle the responsibility of retaining theretention of employees. They have to design and
employees while balancing the financial needs of theschedule training and development programs for new
company.employees, as well as existing ones.
There are various compensation and benefit areasThey also have to handle employee contracts for
which are taken care of by the HR department, suchpermanent and temporary employees and smooth the
as payroll administration, time and attendanceprocess of relocation and outsourcing of employees.
management, leave policy, stock options and so on.They have to manage the retrenchment issues and
Projects such as automating the paycheck depositionexit interviews. There can be projects like creating
process, faster performance review systems andself-learning and evaluation modules for the
eligibility study for ESOPs can be considered for theemployees.
betterment of these activities of the HR.Projects to improve the hit rate for job postings
With regards to human resource management, theyfollowed by quick responses to the applicants,
have payroll information services and others to bereduction in unnecessary security checks and so on
taken care of. There could be a need for projects likecan be undertaken by the HR department as part of
integrating multiple payroll systems for remote locationsthe Six Sigma project.
and consolidation of employee information database.If you review the above listed projects, you will
Labor Relationsunderstand very well what impact the Six Sigma
The most important area that HR personnel have toprojects in the HR department will have on the other
take care of is labor relations, with regard to employeeprocesses. It will surely lead to improvement of the
absenteeism, dispute resolution, health and safetyhuman capital, thus ensuring good returns in the form
issues, union negotiations, interpersonal communicationof improved productivity and efficiency in the activities
and discrimination and harassment issues.they carry out.
There could be projects undertaken to address the