| When setting up a mobile car wash business or an | | | | managers in their previous job. |
| onsite mobile automotive detailing service business, you | | | | Next you must establish a set of goals for your training |
| must plan for the future when you will be running | | | | procedures. Here are a set of goals we used and you |
| multiple vehicles. You must also have in place a | | | | may wish to review these goals to see if they fit your |
| program to monitor the progress of your training so | | | | altered business model and in doing so come up with |
| you can constantly be adding vehicles to keep up with | | | | your best set of goals for your mobile car wash or |
| the customer demands. I recommend that you use | | | | auto detailing company. |
| either profit sharing managers for each unit plus salary | | | | GOALS: |
| or hire independent owner operators as independent | | | | "We will train every owner/operator, manager or |
| contractors. | | | | franchisee until they are efficient in operating their |
| As you design this system you must consider your | | | | unit(s) unsupervised. We will train a team member until |
| objectives such as, the need to; | | | | they are ready for action (up to three full training |
| 1.) Train operator to run truck unsupervised | | | | sessions) unless they drop out or fail. We will not pass |
| 2.) Train operator in basic trouble-shooting | | | | an operator until we are confident that they can |
| 3.) Show operator how to increase productivity and | | | | perform all necessary duties required to exceed the |
| profit by doing it our way | | | | minimum original pro forma of $5,500 net income per |
| 4.) Instill a sense of pride in operator | | | | month with minimal assistance from corporate. |
| As well as making especially sure to properly evaluate | | | | Sufficient training now will save us thousands of dollars |
| operator's administrative and computer knowledge, | | | | in labor in the future from regional directors and office |
| then help them discover missing information, which | | | | staff." |
| they are lacking, no sense in trying to teach someone | | | | I sincerely hope this helps you in designing a perfect |
| word processing if they are a computer wiz or the | | | | training system to allow your small business to expand |
| duties of a middle manager if they are coming from a | | | | as your customer base continues to swell. Think on |
| large corporation and either were a middle manager or | | | | this. |
| were an area manager for a group of middle | | | | |