| There are many responsibilities that you as a manager | | | | and ask them what the key performance indicators |
| must assume on a continual basis. No doubt, it takes a | | | | for their team are and then ask the team the same |
| lot of energy and enthusiasm to fulfill these | | | | question - you would be amazed at the variation |
| responsibilities, but with your core competencies and | | | | between what the managers feel the objectives and |
| the skills taught on management training courses, the | | | | goals are and what the employees trying to achieve |
| responsibilities should become second nature to you. | | | | the goals feel they are. One of the key skills managers |
| Some of the most common responsibilities as a | | | | can learn from effective management training courses |
| manager include: | | | | is the ability to set and agree clear goals |
| Areas of motivation, this is the driving force that gets | | | | Setting goals is one thing but it is also the responsibility |
| the employee willing and often excited to succeed. | | | | of the manager to ensure there is a plan of action in |
| Motivation needs to be ongoing but need not | | | | place to achieve the goals. Sometimes in management |
| necessarily be incentive driven. On many management | | | | goals will not be achieved but At least if the plan of |
| training courses you will hear about the importance of | | | | action is being adhered to you have a chance of |
| timely and effective feedback. In fact in the book | | | | establishing what needs to be done different and |
| ‘The one minute manager’ it talks about | | | | managing the situation. |
| feedback as being ‘the breakfast of | | | | Finally it is also the manager’s responsibility to |
| champions’ | | | | monitor the performance, what gets measured |
| Good feedback skills are one of the most important | | | | generally gets done. There must be an agreed format |
| competencies the modern manager needs to possess. | | | | for measuring the performance of the staff members |
| Training is another area of responsibility for the | | | | and the staff members must be aware of this. |
| manager, employees need to be trained not only when | | | | Whether it is a monthly one to one meeting or a |
| they join the organization, nut also on an ongoing basis. | | | | quarterly appraisal or performance review it does not |
| Management and training go hand in hand, staff needs | | | | really matter - what matters is that there is a |
| to learn and refresh their knowledge for any of the | | | | monitoring system in place. |
| products or services they are supporting. | | | | By no means are these responsibilities the exhaustive |
| The setting and agreeing of clear measurable realistic | | | | list of areas for a manager to work on, but they are a |
| goals is also the responsibility of the manager and if | | | | start. In management training courses up and down the |
| this is not done correctly the effective feedback can | | | | country you can learn about these and other |
| not take place. It is frightening to talk with managers | | | | responsibilities a manager must receive training on. |