JOB ANALYSIS, HUMAN RESOURCE PLANNING AND RECRUITMENT

JOB ANALYSIS, HUMAN RESOURCE PLANNINGconvention advertisement and self-initiated contacts.
AND RECRUITMENTGenerally, it seems safe to say that research has not
Job analysis gives the nature and recruitments ofidentified a single best source of recruitment. Thus,
specific jobs. Human resource planning determines theeach organization should take steps to identify its most
specific number of jobs to be filled. Recruitmenteffective recruitment sources.
concerns providing a pool of people qualified to fillFOR EXAMPLE:
these vacancies.A human resource department could monitor the
Questions that are addressed in the recruitmenteffectiveness of recent hires in terms of turnover,
process include:absenteeism and job performance. It might then
What are the sources of qualified personnel? How arecontrast the different recruitment sources with respect
these qualified personnel to be recruited? Who is to beto employee’s effectiveness and identify which of
involved in the recruiting process? What inducementsthe specific recruitment sources produces the best
does the organization have to attract qualifiedemployees.
personnel?WHO DOES THE RECRUITING AND HOW?
The selection process concerns choosing from theIn most large and middle size organizations, the human
pool of qualified candidates the individual or group ofresource department is responsible for recruiting.
individuals most likely to succeed in a given job.These organizations normally have an employment
EFFECTIVENESS OF RECRUITMENT METHODSoffice within the human resource department. The
Organizational recruitment programs are designed toemployment office has recruiters, interviewers and
bring a pool of talent to the organization. From this pool,clerical personnel who handle the recruitment activities
the organization hopes to select the persons orboth at the organization’s offices and elsewhere.
persons most qualified for the job. An obvious andThe role of personnel in the employment office is
very important question faced by human resourcecrucial. Walk w ins/write w INS and respondents to
department is which method of recruitment suppliesadvertising develop an impression of the organization
the best talent pool.through their contacts with the employment office. If
Many studies have explored this issue. One studythe applicant is treated indifferently or rudely, he or she
concluded that employee referrals were the mostmay develop a lasting negative impression. On the
effective recruitment source when compare toother hand, if the applicant is pleasantly greeted
newspaper advertisements, private employmentprovided with pertinent information about job openings
agencies and walk in applicants. This study found thatand treated with dignity and respect, he or she may
turn over rates from employees hired from employeedevelop a lasting positive impression. Having
referrals were lower than for employees hired throughemployees trained in effective communication and
the other methods.inter-personnel skills is essential in the employment
Another study examined the relationship amongoffice.
employee performance, absenteeism, work attitudesWhen recruiting is done away from the
and methods of recruitment. This study showed thatorganization’s offices, the role of the recruiters is
individuals recruited through a college placement officeequally critical. Job applicants impression about the
and to a lesser extent, those recruited throughorganizations are significantly influenced by the
newspaper advertisements were lower inknowledge and and expertise of the recruiter.
performance (i-e quality and dependability) thanIn small organizations, the recruitment function, in
individuals who made contact with the company onaddition to many other responsibilities, is normally
their own initiative or through a professional journal orhandled by one person, frequently the office manager.
convention advertisement. This study concluded thatAlso, it is not unusual for line managers in small
campus recruiting and newspaper advertising wereorganizations to recruit and interview job applicants.
poorer sources of employees than were journal