| Increase Performance and Leadership Through | | | | 3. overcome fear in order to give honest, real time |
| Emotional Intelligence | | | | feedback |
| Emotional intelligence (EI), is the capacity for effectively | | | | 4. develop skills to coach others – both at work and |
| recognizing and managing our own emotions and | | | | at home |
| those of others. We can either leverage emotions | | | | 5. commit to specific and measurable goals that will |
| – to make the most of our important business and | | | | increase their performance and leadership skills |
| personal relationships – or ignore them with | | | | 3. Practice |
| potentially damaging results. | | | | Unfortunately, the majority of training, see also |
| Emotional intelligence, see also has been found to be | | | | programs fail, when participants walk out the door. |
| the single greatest contributor to performance and | | | | Without ongoing support, inspiration and skills are lost. |
| leadership. While IQ and technical skills are obvious | | | | Experience with Olympic and elite athletes show us |
| requirements for getting the job done, skills in emotional | | | | time and time again – both practice and support are |
| intelligence lead to high performance and great | | | | critical to success. |
| leadership. | | | | Using cutting edge e-Learning, Webinar technology and |
| Impact of Emotional Intelligence | | | | coaching, participants experiment with skills and |
| Executive Performance – EI has been proven to be | | | | practice new techniques back on the job. This results |
| more than twice as important as IQ and job | | | | in a far greater return on investment for your training |
| experience as a predictor of leadership success. | | | | dollars! |
| Sales Effectiveness – EI is a critical predictor of | | | | Individual coaching consists of telephone sessions that |
| sales success; EI improves sales effectiveness, | | | | help participants focus on goals set in the training. |
| customer satisfaction, hiring and retention. | | | | Participants try new skills followed by a |
| Organizational Productivity – EI has dramatic impact | | | | ‘de-brief’ with their coach. |
| on operational effectiveness, job satisfaction, | | | | “I would challenge anyone to say that this was |
| teamwork and working environment. | | | | anything but the most valuable ‘training’ that |
| “Because of the furious pace of change in business | | | | they have ever received. I have already seen |
| today, difficult to manage relationships sabotage more | | | | concrete benefits both personally and |
| business than anything else – it is not a question of | | | | professionally.” – Pfizer |
| strategy that gets us into trouble; it is a question of | | | | Webinars allow an unlimited number of participants to |
| emotion.” – John Kotter, Harvard Business | | | | attend presentations conducted over the web and |
| School | | | | telephone, which will reinforce and encourage their |
| A Blended Approach to Learning | | | | continued development. The Webinar Series consists |
| Assess – Learn – Practice – Perform | | | | of three one hour calls spread 2-4 weeks apart after |
| Research is clear – repetition and ongoing support | | | | the training. E-Learning is used as follow up work in |
| are essential to developing the competencies of | | | | between sessions.e-Learning consists of interactive |
| emotional intelligence. The Institute for Health and | | | | modules with a ‘live reminder’ of key learnings |
| Human Potential provides a powerful blended, | | | | (video by Dr. JP Pawliw-Fry), giving participants an |
| comprehensive approach to training which combines in | | | | opportunity to practice new skills and behavior. |
| class learning, interactive e-Learning, Webinars (see | | | | Through e-Learning, participants dig deeper into the |
| also and coaching. The end result is real behavior | | | | core competencies of emotional intelligence and move |
| change that increases the ability to perform under | | | | further toward genuine shifts in behavior. |
| pressure. | | | | 4. Perform |
| Developed and tested in some of the most intense | | | | At the end of the day, Emotional Intelligence for |
| performance arenas in the world – three Olympic | | | | Personal Leadership is about performance. |
| Games, the US Military and with managers and | | | | Participants bring together the combined effect of their |
| leaders of Fortune 500 companies – this successful | | | | experience – based on what they learned in their |
| approach combines four key steps: | | | | EI360 assessment, the 2 day program, their coaching, |
| 1. Assess | | | | and e-Learning program and through trial and error |
| The EI360 is a web-enabled tool that surveys multiple | | | | begin to demonstrate increased emotional intelligence, |
| raters (managers, peers, direct reports, and key clients) | | | | power performance and improved leadership. |
| to give a snapshot of strengths and developmental | | | | Who We Are |
| areas in the core competencies of EI. Feedback | | | | The Institute for Health and Human Potential |
| from family and friends completes the picture. The | | | | We are a research-based learning organization that |
| EI360 can also diagnose emotional intelligence at the | | | | helps teams, individuals and organizations develop |
| team level. | | | | emotional intelligence to leverage performance and |
| 2. Learn | | | | leadership. We create lasting behavior change based |
| Emotional Intelligence for Personal Leadership is a | | | | on a blended approach to learning through keynotes, |
| practical 1 or 2 day in-class program. Facilitated by | | | | selection and development tools, training programs, |
| some of the world’s best trainers, this program | | | | coaching and e-Learning. Our expertise is sought by |
| uses the EI360 as a platform, giving participants insight | | | | Fortune 500 companies, the world’s top business |
| and skills to manage their emotions more intelligently. | | | | schools, professional athletes and Olympic medalists. |
| In this program, individuals and teams learn to: | | | | Businesses around the world look to IHHP to help |
| 1. increase self-control, empathy and communication | | | | them: |
| – critical skills to better manage themselves and | | | | 1. increase leadership and management skills |
| others | | | | 2. improve teamwork and individual relationships |
| 2. handle difficult people and challenging situations more | | | | 3. retain key employees, and |
| effectively | | | | 4. |