Human Resource Management and Organizational Effectiveness

1. Introductionstrategic objectives and visibly illustrates that the
"Organizational effectiveness depends on having thehuman resources function fully understands and
right people in the right jobs at the right time to meetsupports the direction in which the organisation is
rapidly changing organizational requirements. Rightmoving. A comprehensive HR Strategy will also
people can be obtained by performing the role ofsupport other specific strategic objectives undertaken
Human Resource (HR) function. Below is an outline andby the marketing, financial, operational and technology
explanation of how to assess the HR functions of andepartments.
organization by using HR activities in an architecturalIn essence, an HR strategy should aim to capture "the
firm as an example. Human resource managementpeople element" of what an organisation is hoping to
(HRM), as defined by Bratton, J. & Gold, J. (2003),achieve in the medium to long term, ensuring that:-o it
ishas the right people in placeo it has the right mix of
"A strategic approach to managing employmentskillso employees display the right attitudes and
relations which emphasizes that leveraging people'sbehaviours, ando employees are developed in the right
capabilities is critical to achieving sustainableway.
competitive advantage, this being achieved through aIf, as is sometimes the case, organisation strategies
distinctive set of integrated employment policies,and plans have been developed without any human
programmes and practices."resource input, the justification for the HR strategy
According to this definition, we can see that humanmay be more about teasing out the implicit people
resource management should not merely handlefactors which are inherent in the plans, rather than
recruitment, pay, and discharging, but also shouldsimply summarising their explicit "people" content.
maximize the use of an organization's humanAn HR strategy will add value to the organisation if it:o
resources in a more strategic level. To describe whatarticulates more clearly some of the common themes
the HRM does in the organization, Ulrich, D. &which lie behind the achievement of other plans and
Brocklebank, W. (2005) have outlined some of thestrategies, which have not been fully identified before;
HRM roles such as employee advocate, human capitalando identifies fundamental underlying issues which
developer, functional expert, strategic partner and HRmust be addressed by any organisation or business if
leader etc.its people are to be motivated, committed and operate
An important aspect of an organization's businesseffectively.
focus and direction towards achieving high levels ofThe first of these areas will entail a careful
competency and competitiveness would depend veryconsideration of existing or developing plans and
much upon their human resource managementstrategies to identify and draw attention to common
practices to contribute effectively towards profitability,themes and implications, which have not been made
quality, and other goals in line with the mission andexplicit previously.
vision of the company.The second area should be about identifying which of
Staffing, training, compensation and performancethese plans and strategies are so fundamental that
management are basically important tools in the humanthere must be clear plans to address them before the
resources practices that shape the organization's roleorganisation can achieve on any of its goals. These
in satisfying the needs of its stakeholders.are likely to include:o workforce planning issueso
Stakeholders of an organization comprise mainly ofsuccession planningo workforce skills planso
stockholders who will want to reap on theiremployment equity planso black economic
investments, customers whose wants and desires forempowerment initiativeso motivation and fair treatment
high quality products or services are met, employeesissueso pay levels designed to recruit, retain and
who want their jobs in the organization to bemotivate peopleo the co-ordination of approaches to
interesting with reasonable compensation and rewardpay and grading across the organisation to create
system and lastly, the community who would want thealignment and potential unequal pay claimso a grading
company to contribute and participate in activities andand remuneration system which is seen as fair and
projects relating to the environmental issues. Commongiving proper reward for contributions madeo wider
rules and procedures of human resource managementemployment issues which impact on staff recruitment,
must be adhered to by the organization which formsretention, motivation etc.o a consistent performance
basic guidelines on its practices. Teamwork amongmanagement framework which is designed to meet
lower levels of staff and the management should bethe needs of all sectors of the organisation including its
created and maintained to assist in various angles thatpeopleo career development frameworks which look
would deem necessary in eliminating communicationat development within the organisation at equipping
breakdowns and foster better relationship amongemployees with "employability" so that they can cope
workers. The management should emphasize on goodwith increasingly frequent changes in employer and
corporate culture in order to develop employees andemployment patternso policies and frameworks to
create a positive and conducive work environmentensure that people development issues are addressed
Performance appraisal (PA) is one of the importantsystematically : competence frameworks,
components in the rational and systemic process ofself-managed learning etc.
human resource management. The informationThe HR strategy will need to show that careful
obtained through performance appraisal providesplanning of the people issues will make it substantially
foundations for recruiting and selecting new hires,easier for the organisation to achieve its wider
training and development of existing staff, andstrategic and operational goals.
motivating and maintaining a quality work force byIn addition, the HR strategy can add value is by
adequately and properly rewarding their performance.ensuring that, in all its other plans, the organisation takes
Without a reliable performance appraisal system, aaccount of and plans for changes in the wider
human resource management system falls apart,environment, which are likely to have a major impact
resulting in the total waste of the valuable humanon the organisation, such as:o changes in the overall
assets a company has.employment market - demographic or remuneration
There are two primary purposes of performancelevelso cultural changes which will impact on future
appraisal: evaluative and developmental. The evaluativeemployment patternso changes in the employee
purpose is intended to inform people of theirrelations climateo changes in the legal framework
performance standing. The collected performancesurrounding employmento HR and employment
data are frequently used to reward high performancepractice being developed in other organisations, such
and to punish poor performance. The developmentalas new flexible work practices.
purpose is intended to identify problems in employeesFinding the right opportunity to present a case for
performing the assigned task. The collecteddeveloping an HR Strategy is critical to ensuring that
performance data are used to provide necessary skillthere will be support for the initiative, and that its initial
training or professional development.value will be recognised by the organisation.
2. Affirmative action has assisted many members ofGiving a strong practical slant to the proposed strategy
minority groups in creating equal opportunities inmay help gain acceptance for the idea, such as
education and employment. Who could object tofocusing on good management practice. It is also
assisting these minorities, who suffered years ofimportant to build "early or quick wins" into any new
discrimination, in getting the equal opportunity theystrategy.
deserve? The problem is, affirmative action promotesOther opportunities may present the ideal moment to
racial preferences and quotas which cause mixedencourage the development of an HR Strategy:-o a
emotions. One time supporters of affirmative actionmajor new internal initiative could present the right
are now calling out "reverse discrimination". If we wantopportunity to push for an accompanying HR strategy,
a stronger support for affirmative action we need tosuch as a restructuring exercise, a corporate
get rid of the preferential treatments.acquisition, joint venture or merger exercise.o a new
The back bone of affirmative action began with theexternally generated initiative could similarly generate
ratification of the Thirteenth Amendment. Thethe right climate for a new HR strategy - e.g. Black
amendment abolished slavery and any involuntaryeconomic empowerment initiatives.o In some instances,
labor, is showed there was a calling for equaleven negative news may provide the "right moment",
opportunity for all South Africans.for example, recent industrial action or employee
A comprehensive Human Resource Strategy plays adissatisfaction expressed through a climate survey.
vital role in the achievement of an organisation's overall