HR Outsourcing - PEO Services 103 - Human Resources

In this article we will review perhaps the mostplaying field.
comprehensive service offered by ProfessionalHR Compliance:
Employer Organizations and Employee Leasing firms:This is the area of human resource services that most
Human Resources.PEO clients utilize often, and for very good reason.
For the purposes of this article, we split HumanPEOs will help keep their clients in compliance with
Resources into two separate categories; the first isemployment regulations such as ADA, EEOC, FMLA,
HR Best Practices, the second is HR Compliance.HIPPA, and ERISA, to name a few.
HR Best Practices refers to services that helpTo kick off a relationship many PEOs offer a highly
businesses get the most out of their employees,valuable service known as an HR audit, which is a
specifically, how to attract, develop, and retain qualityproactive measure whereby they will review current
people. HR Compliance refers to complying withpolicies to identify and resolve HR compliance issues
employment regulations set forth by federal, state, andbefore problems arise. They will also review/create
city government.employee handbooks, and most PEOs provide a
Some employers, and this is highly related to whatvariety of trainings for employees to learn about
industry they are in, don't utilize HR Best Practices indiscrimination and harassment in the workplace.
their business, and for the most part this is a matter ofEmployee relations is an integral part of HR
choice. For example, if you don't want to performcompliance, many PEO clients attest that if they are
employee performance evaluations, the Department ofhaving an issue with an employee, they first consult
Labor is not going to come after you.their PEO before taking action or paying for an
Conversely, HR Compliance is not a choice; it's moreattorney. This saves clients thousands on fees and
aligned with following the law than anything else. Forcan prevent much worse, an employment litigation
example if you know about and therefore don'tlawsuit, which are on the rise.
comply with FMLA or ADA, you had better beWhat happens if you do get sued by an employee?
prepared to arrive in court sometime soon.Most PEOs offer EPLI Insurance, which stands for
HR Best Practices:Employment Practices Liability Insurance, with
Finding the right people:coverage ranging anywhere between $1M - $2M. This
Many Professional Employer Organizations providepolicy will cover any legal costs and/or settlements
services that help with employee recruitment. Theythat arise from employee litigation.
help draft professional job descriptions, offer salaryEPLI insurance is usually expensive for a small
tools to find the right level of compensation, providebusiness however for PEO clients it usually comes as
discounts for job postings online, some PEOs will evenpart of the package. Beware, there is usually a
help screen the inquiries you receive from ads.$10k-$25k deductible should this insurance have to kick
PEOs also offer interview training for management, willin!
help administer background & reference checks asCoemployment Factor:
well as drug screens. When it is time to hire, PEOsCoemployment in this case has the much more to do
deliver a professional employee enrollment kit thatwith HR Compliance than HR Best Practices.
rivals that of a Fortune-500 company. This is anRemember, the Professional Employer Organization is
excellent value for employees spread across multiplethe employer of record for all of their clients'
states.employees. This means that HR Compliance is not just
Getting the most of your people:a service PEOs offer, it is in their best interest to
Professional Employer Organizations offer services tomaintain compliance because any issue that arises out
help their clients motivate their people such asof non-compliance with a regulation, late payments,
employee performance reviews that can beworkers comp claims, etc. rests firmly on their
integrated into policies such as employee milestones,shoulders.
promotions, and bonuses. They also offer variousThe downside of coemployment here is that PEOs
training seminars for managers to learn aboutusually have thousands of employees, which means
employee motivation, communicating with employees,they must comply with various regulations that only
supervising, coaching, etc.apply to large companies. For example, FMLA only
Retaining your people:applies to companies with 50 or more employees.
Many studies find that the most important factorBecause the PEO must remain in compliance with
relating to overall employee satisfaction with their jobsFMLA, their work-site employees (all of their clients'
is the quality of their benefit plan. So although HR bestemployees) have rights to the provisions set forth in
practices and staying in compliance will help keep yourFMLA, and this means the worksite employer (your
employees satisfied, there is no doubt that the benefitbusiness) must accommodate this.
packages offered by PEOs are the strongest facet inThis fact is often left out of the sales process, and for
retaining employees. In addition to medical plans, mostsome companies it is a serious concern. However
PEOs offer dental, vision, disability, and life insurancemany companies find that by following regulations
plans as well nice add-ons like employee assistanceaimed at protecting employees, it creates an
programs, and discount buyer clubs.atmosphere where employees feel more comfortable
For industries that are highly competitive in thewith their workplace. The security large corporations
employee recruitment arena, especially those whereoffer to employees is now found at your small
the competition is comprised of huge corporations, abusiness, if employee retention is a company goal,
PEO is a great way for a small business to even theyou're in a good place.