Evaluating Human Resource Management Systems

A Seven-Step Plan for Selecting Human ResourcesStep #4: Establish Reporting Requirements
and Payroll Management Software that Meets YourLook for a HRMS solution that has a significant
Company’s Needs Now – and in thenumber of preformatted reports (with user-defined
Futuresorting and presentation features) that will meet most
The Need for Automationof your standard detail and summary reporting
Automating workforce management using integratedrequirements. In addition, make sure that the program
HR and payroll software is imperative for companieshas a built-in custom report writer or is compatible with
that want to control costs by increasing efficiency,software such as Crystal Reports® so you can
reducing the risk associated with errors, and securingdesign the additional reports needed to satisfy your
their place in a competitive talent market.company’s unique reporting needs.
A Roadmap to HRMS Selection SuccessStep #5: Identify Forward-Looking Technology
Choosing a HRMS solution that meets yourIf you want this conversion to new HRMS solutions to
company’s needs now – and in thetruly be your last, align with a solution provider that has
future – doesn’t need to be daunting.documented plans to continually enhance its products
With a bit of pre-planning and a methodical approachto meet the ever-changing requirements of
to due diligence, you can quickly narrow your choicestoday’s business environment. In short, find out
to create a technology shortlist that is deserving ofwhat capabilities are currently in development or
further evaluation.planned for the near future.
Although there are many variables that go into making
a final decision, this discussion outlines seven key stepsStep #6: Evaluate the Vendors as Technology
to evaluating HRMS solutions to integrate your criticalPartners
HR and payroll processes. By using these seven stepsAlthough it may be tempting to choose a HRMS
as your initial evaluation roadmap, you will increasebased on number of installations or market share,
your chances of successfully achieving your HR andthese factors don’t guarantee success. A large
payroll automation goals and selecting the system thatcompany with tens of thousands of clients (or more),
provides the best overall value.for example, may have problems meeting even your
Step #1: Set Realistic Goals for Your Searchmost basic customer service requirements.
Before researching HRMS solutions, it’sThat’s why you should thoroughly evaluate
important to set basic goals and guidelines for yourvendors to determine what kind of technology
new technology initiative. You should establish a waypartners they will make over time.
to define the initiative as successful. In other words,Step #7: Determine the Best Overall Value
what do you hope to achieve with an automatedTo truly define value as it relates to your organization,
workforce management solution? If you don’tyou need to identify the key, time-intensive functions
establish your desired end results, it will be difficult towithin your company’s current HR and payroll
assess whether your goals are realized.operations that would benefit most by automation.
Step #2: Map Your HR and Payroll ProcessesThese functions might include:
Process mapping is a great time to create your- Manually creating reports or enrolling employees in
“wish list” of functionality that will makebenefits programs
your job easier and more productive.- Frequently reconciling payroll processing errors or
When mapping each process, define what themanually managing payroll taxes
process does, who it involves and the steps required- Duplicating data entry to keep your time-keeping or
to complete the task. Highlight areas of duplicate effort401k systems up-to-date
and note how the process contributes to the overallOnce your key functions are identified, calculate a
department workflow.dollar value associated with each one. For example, if
Step #3: Define High Level Functionality NeedsKey Function #1 takes three hours a day to complete
Identifying the core functionality needed to automatemanually, at a conservative, fully-burdened rate of $27
the processes mapped in Step #2 is next.an hour, that task is costing over $400 per week.
Define your needs at a high level. Some examplesIf, by automating that task, you can save two hours a
include:day or more, then you have measurable return on
- Benefits management and administrationinvestment (ROI).
- Employee self-service functionsNext Steps
- Compliance reportingIf you’re diligent about following the steps
- Attendance trackingoutlined above, by the time you complete Step #7 you
- Comprehensive payroll management, includingshould have a better understanding of the integrated
complex tax calculations, deductions and benefitsHRMS solutions that are on the market and the two or
- User-based data security with protection of sensitivethree products that are best suited to meet your
informationneeds.
- Audit trails for all entries and transactionsThe demo phase is when the rubber meets the road,
- The ability to move closer to a near-paperlessso to speak, and you get to experience how each
workflowshortlist solution would drive your HR and payroll
- Data import and export capabilitiesprocesses. By fully engaging in the demo process, a
- Comprehensive reportingclear winner should emerge.