| These tips should prove very helpful when you are | | | | even the best HR systems have unhappy customers. |
| begin contacting references on HR software systems. | | | | Sometimes it’s not the companies fault, |
| Checking References on HR systems in which you | | | | sometimes it’s the users fault, and sometimes |
| are interested is always a good idea. If an HR | | | | it’s just Monday. |
| software company can’t provide references, or | | | | Checking HRIS References Tip #3 |
| a reference provides a poor opinion of the HR | | | | The ease of use and functionality of the HR |
| software, that is certainly a red flag. Neither is likely to | | | | software you choose are both the most important |
| occur. HRIS software companies are only going to | | | | considerations. These can be determined by simply |
| provide references who are happy with their particular | | | | effectively reviewing, comparing and testing the HRIS |
| HR system. They will usually call the client before | | | | products you are considering. Where I would use the |
| providing their name as a reference to ensure they | | | | references is to get an idea on support and problems |
| are willing to be a reference and that they are happy | | | | during setup or potential bugs in the HR product. Ask |
| with their Human Resource software. The question | | | | the reference how often they call support and how |
| then becomes, How valuable are references if the | | | | long they are typically on hold. How helpful are the tech |
| HR software companies are handpicking them? | | | | support people? Are they usually able to solve your |
| Here are a couple of tips to get the most out checking | | | | HRIS problem? You also need to ask if there are any |
| references when comparing HR systems. | | | | important problems or software defects of which you |
| Checking HRIS References Tip #1 | | | | should be aware. Write out your questions before you |
| Be as specific as possible with regard to which type | | | | call or email to make sure you don’t miss |
| of company from which you want a reference. This | | | | anything. |
| makes it less likely for the HRIS vendor to cherry pick | | | | Checking HRIS References Tip #4 |
| the reference for you. It’s also important to note | | | | Make sure to not only ask for references on the |
| how a company in your industry has used the HR | | | | HR software but ensure you have references on |
| system to meet their needs. Who knows
. you might | | | | whoever is performing your HRIS system install. I |
| even be able to share tips with them going forward. | | | | would make sure that the person in charge of the |
| Checking HRIS References Tip #2 | | | | implementation has, at the very least, ten HRIS installs |
| Search online to find out who is using the HR system | | | | of the exact HR software product you are selecting. |
| and cold call them for a reference. The easiest way | | | | Depending on the industry, industry experience may be |
| to do this is to go to and type the name of the HR | | | | needed, as well. |
| system in the keyword search. You will be presented | | | | Overall, the message I am trying to present is that |
| with a list of companies who are looking for someone | | | | hand picked vendor references are only a small part |
| with experience with that HR system. If you are willing | | | | of the steps necessary to successfully select an HRIS |
| to do the work, pick out five and ask them what they | | | | software application. By following the steps outlined |
| think of the HR system. If you are going to try this | | | | above, I believe you can maximize the value of the |
| approach, be sure to call a number of users since | | | | references you contact. |