| Trust is the foundation of all successful interpersonal | | | | everything will somehow work out. In the workplace, |
| relationships, both personal and business. Trust is the | | | | trust is a prerequisite for effective interpersonal |
| confidence or belief a person feels toward a particular | | | | communications. Without trust, employees may feel |
| person or group. Trust is, therefore, one of the primary | | | | uncertainty, worry, and a sense of insecurity. No |
| binding forces in any interpersonal relationship. It permits | | | | relationship, personal or business, can exist for even a |
| people to overcome doubts and unknowns and enjoy | | | | short period of time if some element of trust is not |
| peace of mind. The absence of trust causes | | | | present. Trust is an essential leadership training |
| confusion, worry, inaction, and fear. When interpersonal | | | | ingredient that binds any human relationship into an |
| trust is present, a person feels a confidence that | | | | effective, working partnership. |