| Human Resource management is definitely one | | | | tools in order to analyse |
| of the most important branches of any | | | | |
| organizations. In this article I will discuss | | | | judgemental data. Another important point to |
| how hr principles can be implemented on | | | | consider when dealing |
| practice using Xerox as an example of the | | | | |
| successful strategy realization.In the 1980's | | | | with human resource planning is that it |
| the concept of Human Resource Management | | | | involves people, therefore |
| (HRM) took the | | | | |
| | | | planners need to plan for what is acceptable |
| management world by storm, and has | | | | as well as feasible.HRM is considered by many |
| represented a major change | | | | to be a direct follow-on from Personnel |
| | | | |
| thereafter in the way personnel has been | | | | Management, so in order to completely |
| managed in Britain. The | | | | understand HRM it is important |
| | | | |
| terminology of HRM emerged in America first, | | | | that we now look at Personnel Management, |
| where the political | | | | trying to analyse some of |
| | | | |
| climate, partnered with the decline of the | | | | the differences between them."Personnel |
| union movement, allowed | | | | management is a series of activities, which |
| | | | first enables |
| managers to experiment with new ideas and | | | | |
| concepts associated | | | | working people and the business which uses |
| | | | their skills to agree about |
| personnel management. This led managers to | | | | |
| look for new ideas and | | | | the objectives and nature of their working |
| | | | relationship and secondly, |
| workplace practices around the world, | | | | |
| focusing mainly on the positive | | | | it ensures that the agreement is |
| | | | fulfilled."The philosophy of personnel |
| example that was coming from the "Tiger | | | | management has been around for a long |
| Economies", in particular | | | | |
| | | | time, and has changed very little in that |
| Japan. Japanese companies at the time were a | | | | time. It originated in the |
| good example for their | | | | |
| | | | late 1970's, as a way to better manage |
| western counterparts, achieving strong | | | | employees. Workers were |
| economic success coupled with | | | | |
| | | | persuaded to adopt new virtues regarding |
| highly committed employees and high levels | | | | their everyday working |
| of employee satisfaction.There is no | | | | |
| universally accepted definition of human | | | | practices, for example, punctuality and |
| resource | | | | obedience. The practices of |
| | | | |
| management; however most people are inclined | | | | personnel management have followed the |
| to suggest that "its core | | | | changing patterns of employment |
| | | | |
| principles challenge both the traditional | | | | and, despite all the changes in the labour |
| practice of personnel | | | | market and in the |
| | | | |
| management in Britain, and the traditional | | | | government's approach to the economy; this |
| focus of academic | | | | seems a realistic and |
| | | | |
| industrial relations on collective employee | | | | constructive approach. It is based on the |
| relations"(Hollinshead et | | | | earlier ideas of Enid |
| | | | |
| al. 1999 pg8) Human resource management is | | | | Mumford (1972) and McCarthy and Ellis |
| the responsibility of using | | | | (1973). Personnel management is |
| | | | |
| and developing the organisation's personnel | | | | going through the biggest change in its |
| in the most productive | | | | history. Many commentators |
| | | | |
| way. This appears to be little more than | | | | believed that the arrival of human resource |
| restating the role of the | | | | management was to be a |
| | | | |
| personnel department, but Human Resource | | | | great change in emphasis, but it was no more |
| Management (HRM) has some | | | | than rethinking the |
| | | | |
| distinctive features. It origins have been | | | | processes inside the organisation. Personnel |
| the success of the Japanese | | | | management has grown and |
| | | | |
| at managing employees, even though their | | | | developed with the increasing size and |
| firms rarely have personnel | | | | variety of organisations.Personnel management |
| | | | is workforce-centred, which means its |
| department, so HRM represent a rethink by | | | | directed |
| personnel professionals. It | | | | |
| | | | mainly at the organisation employees. It |
| also places greater emphasis on development | | | | encompasses a whole range of |
| through training and | | | | |
| | | | tasks crucial to the effective management of |
| career planning. HRM hopefully has the | | | | employees, such as |
| potential to persuade all | | | | |
| | | | finding and training them, arranging for |
| managers that the development of their human | | | | them to be paid, explaining |
| resources is their job, | | | | |
| | | | management's expectations or justifying |
| not that of the personnel department.HRM is | | | | management's actions. The |
| a resource-centred style of management, which | | | | |
| focuses | | | | starting point is the people who work for |
| | | | the organisation; they are a |
| predominantly on managements needs for human | | | | |
| resources (not | | | | resource like materials and cash, but |
| | | | considerably less flexible.Underpinning |
| necessarily employees) to be provided and | | | | personnel management are the two ideas that |
| deployed. It focuses on | | | | people have a |
| | | | |
| planning, monitoring and control rather than | | | | right to be treated as dignified human |
| mediation, hoping that | | | | beings while at work, that they |
| | | | |
| problem solving is dealt with though other | | | | are only effective as employees when their |
| members of management on | | | | job-related personnel needs |
| | | | |
| human resource issues rather than directly | | | | are met, and that this will not happen |
| with employees or their | | | | without personnel management |
| | | | |
| representative.In order for a company's HRM | | | | intervention in the everyday manager |
| policy to be successful it is very | | | | employee relations. Personnel |
| | | | |
| important that the company establishes | | | | managers are involved in a more direct way |
| direct links between its human | | | | in the relationship between |
| | | | |
| resource policies and its broader corporate | | | | other managers and their subordinates, |
| goals. Therefore it is | | | | because the personnel aspects |
| | | | |
| essential for a company to have a good human | | | | of management are often perceived by line |
| resource strategy. In | | | | managers as not central to |
| | | | |
| 1994 Henry Mintzberg stated that 'the most | | | | their role.In the next section of this essay |
| successful strategies are | | | | I am going to use the case study of |
| | | | |
| visions, not plans', Mintzberg identifies | | | | Xerox. During the mid-eighties |
| the role of planning in | | | | |
| | | | Xerox underwent serious changes in both in |
| terms of programming the 'strategic vision', | | | | their workforces, and |
| and also in terms of | | | | |
| | | | workforce practices. In doing this they |
| providing information that stimulates the | | | | earned the reputation as a |
| 'visioning process'.Increasingly, in modern | | | | |
| day management, there is a need for | | | | leading case for "beating the Japanese at |
| | | | their own game". Today, Xerox continues to |
| organisations to combine the processes | | | | dominate |
| involved in planning the | | | | |
| | | | the photocopying market. Many elements of |
| numbers and skills of employees. This is | | | | the organisation have proved |
| done through trying to affect | | | | |
| | | | critical in the implementation of this |
| employee behaviour and organisational | | | | change, but more than any the |
| culture, organisational design | | | | |
| | | | human resource department proved crucial. In |
| and the make up of individual jobs, through | | | | terms of outcomes, the |
| the creation of formal and | | | | |
| | | | period of 1981 saw a decline in the levels |
| informal work systems. These aspects are all | | | | of salaried employees |
| critical in moulding | | | | |
| | | | compared with those involved in "direct" |
| individual employees behaviour and achieving | | | | labour. This was reflected in |
| the company's vision. | | | | |
| | | | increased levels of shop floor autonomy. In |
| Planning an HRM strategy is different for | | | | this period of change the |
| every organisation and it is | | | | |
| | | | number of grievances actually declined. |
| crucial that it is done well. A good human | | | | Therefore it is fair to |
| resource plan will cover | | | | |
| | | | suggest that, the interest of the employees, |
| areas such as people supply, communications, | | | | the union, and the firm |
| training and development, | | | | |
| | | | were all being met. This is not to say there |
| appraisal, organisational structure and pay. | | | | weren't conflicts between |
| Some organisations will | | | | |
| | | | management and its employees, more that it |
| place emphasis on all of the aspects | | | | was possible for such |
| mentioned above, planning them | | | | |
| | | | conflicts to occur, whilst, at the same time |
| individually, while other organisations may | | | | the company achieving its |
| plan for some and others | | | | |
| | | | objectives.Mary Anne Winslow is a member of |
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