About Human Resource Management and Successful Organizations

About Human Resource Management and Successfulgood workers facilitated. These ways vary from
Organizationsjob-sharing (twopeople filling a 40-hour workweek), and
HR (Human Resource) management is anflextime (different people startingand ending their
often-underestimated task inwork-environments.workday at different times, with two specific
However, it is adequate and conscientious HRcore-chunksin which everyone is present), to
managementthat will establish and retain a qualified,telecommuting (working from outside theworkplace),
well-cooperating workforce andtherefore, ultimately, anand more.
increase of organizational growth, efficiency,The basic message here is that different people
andprofitability.perform better underdifferent circumstances, and that
The most important tasks of the Human Resourcethey also get motivated in different ways:
department are to make surethat the people workingWhat works for one may not work for another.
in an organization 1) feel happy, 2) are in theright job,Managers, in conjunction with
and 3) get the opportunity to upgrade their skillsHR, should therefore tailor the way they reward
whennecessary.employees to these employees
Of course it is also HRÆs task to coordinate theÆ particular preferences, otherwise a reward can
recruitment of newemployees for vacant positions.have a reverse effect on aworkerÆs
This brings up the interesting point ofinternal recruitingperformance.
versus external recruiting. Both have theirIn light of the motivation issue, several theories come to
advantagesand disadvantages. Yet, it is the HRmind, of which Iwill discuss two here:
department, together with theparticular department* MaslowÆs hierarchy of need, for instance, which
management, to determine which way to go inteaches us that,depending on the need-level of a
certaincases. HereÆs the dilemma in a nutshell:worker, certain rewards will or will notwork for him or
A) When you hire people from the inside you have theher. A worker who is at the basic level will probably
advantage thatthey are already familiar with thecaremore for an extra dollar per hour than an
culture and the work climate, but youalso have theexpensive company present, while aworker who is
disadvantage of having to retrain the ones that arealready settled with regards to basic needs, security,
nowperforming in new positions, and having to fill thesafety,and social contacts, may care more for a
positions that fell openwhen employees got promoted.prestigious title or a wonderfulaward complete with the
B) Hiring externally, on the other hand, has theentire ceremony that goes along with it.
advantage of bringingin fresh ideas, saving costs by* HerzbergÆs motivation-hygiene theory teaches
hiring the person with the right skills, butit may have theus that there aredifferent issues at stake when we
disadvantage of having to guide this newly hiredtalk about job satisfaction than when wetalk about job
personthrough the organization, which can be a timedissatisfaction. That means so much as that you can
consuming process. And younever know what youdecreasea workerÆs job dissatisfaction and still
get with new people, right?not have achieved an increase inhis or her job
So, as you can tell, everything has at least two sides,satisfaction. It is important for managers, together with
and, again, it is HRthe
Æs call, together with departmental management,HR specialists, to take note of that. In a nutshell,
to figure out what is thebest decision at a certain timeHerzberg claims thatdissatisfaction will decrease when
and in a given situation.a worker enjoys good pay and security;good working
Another valuable point to consider is that the HRconditions; good interpersonal relationships; good
department should be moreinvolved in strategiccompanypolicies; and good supervisors. Satisfaction, on
decisions of an organization, which still does nothappenthe other hand, willincrease when a worker enjoys the
as much as it should. But think of it: if the HRfeeling of achievement; recognition;fulfilling work; a
department knowswhat the long term plans of topfeeling of responsibility; and advancement and growth.
management are, it can adjust its hiringrequirements toThe simple message embedded in all of the above is
those plans and save a lot of the hassle that thethat people need to bekept satisfied in order to
retrainingand laying off of employees will bring about.perform well in a workplace. Managers should tryto
And then the motivation-issue: HereÆs where wetreat all workers correctly and never make the
contemplate on how to retainthe best workers andmistake of playing workersagainst each other, while, at
keep them satisfied. There are various ways inthe same time, they should also be aware thatthe
whichmanagers, with support of the HR department,ways in which workers get motivated vary richly. A
can generate improvedperformance from workers.good rapport betweendepartmental management and
An interesting concept is the "flexibility issue" in whichHR is therefore recommended, although,unfortunately, it
various workroutines are discussed. TodayÆsis not implemented too often yet.
workplaces are trying all kinds of methodsto keepDr.