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Article #417: 7 Horrible Hiring Mistakes

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You need to hire the best employees. You tests are the most objective method to
undoubtedly hired some employees who were make predictions. But, make sure you use
losers. a test customized for specific jobs in
Oops! Well, let's be more diplomatic. your company!
Let's just say you hired some If you have not used tests customized for
"underachievers" you would have been specific jobs in your company, then you
better without. really have missed out on the most
Or maybe you have the curse of hiring objective and customized prediction
only "average" employees - people who are method you could use.
average in productivity and average in 6th Horrible Mistake: You [stupidly]
producing profits. told the applicant what you were looking
Question: Who wants to hire "average" for!!
(or "below average") employees? Then, lo-&-behold, the applicant spent
Answer: No one! your entire interview telling you s/he
To hire the best, you need to avoid the just happens to possess all the skills,
problems that plagued your previous talents and qualities you - stupidly -
hiring decisions. So, let me reveal told the applicant you want in an
seven horrible hiring blunders or employee. For example, let's say you -
mistakes you may have made. stupidly - told the applicant you need to
1st Horrible Mistake: = Interviewers hire an employeewho excels at teamwork,
typically do a lousy job at predicting customer-service, and correctly handling
job success. small details. I bet I can predict what
This is a proven fact, verified by a lot that applicant told you in the interview:
of research. Statistically, most The applicant told you - with a serious
interviewers doabout as well as flipping yet pleasant expression - that s/he
a coin! excels at teamwork, customer-service, and
2nd Horrible Mistake = Reference checks correctly handling small details. And
fail to tell you what you really need to then, when you hired the person who gave
know. you all the answers you - stupidly -
Most employers are so freaked out about toldthe applicant you want, you pay the
giving reference checks that they tell price of having an employee who may not
you nothing or barely anything useful REALLY betalented at teamwork,
about how an applicant performed customer-service, or handling small
on-the-job. Another way to put that is details. You got fooled - and you have
most reference checks are about as only yourself to blame.
non-useful as simultaneously (a) flipping 7th Horrible Mistake: You terribly harm
a coin while (b) rubbing a rabbit's any person you should not have hired.
foot!! Let's be humanistic about it. If you
3rd Horrible Mistake: You relied on your hire the wrong person, the applicant also
"gut feel" or "intuition" & you were loses. People crave to work in a job
W-R-O-N-G. where they will do well and enjoy it.
Later, as you moaned about the mistake People hate a job where they will perform
you made by hiring the wrong person, you only average or below average, and not
asked yourself, "I knew what I was enjoy the work. So, you actually benefit
feeling. But, what was I thinking?" the applicant you carefully evaluated
4th Horrible Mistake: You used using customized, objective hiring
subjective prediction methods to make methods.
hiring decisions. Summary: When you hire . . .
For example, you relied on subjective 1. high-achieving "superstar" employees,
interviews, subjective reference checks, both you and your company win.
or subjective "impressions " of the 2. underachieving employees, (a) you
applicant. Wow! Were you ever off-base. lose and (b) your company loses.
And then you andyour company needed to So, make sure you use customized and
pay for your incorrect hiring decisions. objective prediction methods,like
That is expensive, time-consuming, and pre-employment tests, biodata and more,to
frustrating. make sure you hire employees who are
5th Horrible Mistake: You used NO (a) productive, (b) profitable, and© low
objective AND customized prediction turnover.
method. Copyright 2006 Michael Mercer, Ph.D.
Important: Research shows pre-employment






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